These terms and conditions together with the documents referred to in them ("Terms") tell you the basis on which we will supply our goods ("Goods") and services ("Services") to you." Please read these Terms carefully before ordering any Goods or Services from us." By ordering any of the Goods or Services, you agree to be bound by these Terms.

Please Note:" These Terms only apply to "Consumers" (i.e. you are not a business, trade, profession or acting in the capacity of a director, sole trader or partner). As a Consumer, a summary of your key rights are set out at clauses 4.1 and 20. If you are not a Consumer, please click here to access the business terms applicable to you.

In particular, we draw your attention to clause 23 below where we limit our liability to you.

1 ABOUT US

1.1 The Goods and Services (and/or the Promotions and Incentives as per clause 9 of these Terms) are provided by Euro Car Parts Limited which may also be provided under our other brands and trading names such as Car Parts 4 Less, LKQ Coatings and VEGE or certain garage equipment Goods and/or Services which may be provided through our Workshop Solutions division ("WS") ("we/us/our")."

1.2 We are registered in England and Wales and have our registered office and main trading address at T2, Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth, England, B78 1SE.

1.3 Our company number is 2680212 and our VAT registration is 766 4369 89.

1.4 Our group of companies includes our subsidiaries and holding company and those owned by our holding company in accordance with the Companies Act 2006 ("Group of Companies")

2 ABOUT YOU

2.1 By placing an order with us, you warrant that:

2.1.1 you are a Consumer;

2.1.2 you are at least 18 years old and legally capable of entering into binding contracts;

2.1.3 the information you provide to us during the process of placing an order for Goods and/or Services is accurate, complete and not misleading; and

2.1.4 you are fully aware of our Terms.

2.2 You acknowledge that clause 20 of these Terms does not apply unless you are purchasing Goods and/or Services by mail order or from our Website or mobile app (excluding click and collect and some WS Goods and/or WS Services (as defined in clause 3.1)) as a Consumer (in other words, other than in the course of a business, trade or profession);

3 Application

3.1 These Terms apply to all Consumer sales of Goods and/or Services provided by us to you, except where it is expressly stated in the provisions that they shall apply to Goods and/or Services provided by WS only ("WS Goods" and/or "WS Services").

3.2 If there is a conflict between the WS provisions and any other provisions within these Terms, the WS provision(s) will prevail unless those WS provisions conflict with current legislation. Please note, your statutory rights are not affected.

3.3 These Terms are incorporated into the supply of Goods and/or Services ("Contract") to the exclusion of all other terms and conditions." They supersede all prior dealings, negotiations, representations or agreements between us in respect of the subject-matter of the Contract whether written or oral.

3.4 No variation or amendment of this Contract will be valid unless in writing and signed by you and our authorised representative.

4 Goods AND Services

4.1 We are under a legal duty to supply Goods and Services that are in conformity with these Terms. To assist you, please see the box below for a summary of your key legal rights in relation to Goods and Services. Nothing in these terms will affect your legal rights.

Summary of your key legal rights This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. The Consumer Rights Act 2015 says Goods must be as described, fit for purpose and of satisfactory quality. During the expected life of your Goods your legal rights entitle you to the following: (i) up to 30 days: if your item is faulty, then you can get a refund." (ii) up to six months: if your faulty item can't be repaired or replaced, then you're entitled to a full refund, in most cases." (iii) up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn't work, some of your money back."" If your product is Services, the Consumer Rights Act 2015 says: (iv) you can ask us to repeat or fix a Service if it's not carried out with reasonable care and skill or get some money back if we can't fix it. (v) if you haven't agreed a price in advance, what you're asked to pay must be reasonable. (vi) if you haven't agreed a time in advance, it must be carried out within a reasonable time.

4.2 If you are purchasing Goods and/or Services via our Website or our mobile app, subject to clause 20 of these Terms, the Contract will come into existence and be legally binding when your order is accepted by us by way of the earliest of:

4.2.1 our despatch of the Goods;

4.2.2 our written acknowledgement of your order (by email only);

4.2.3 we start performing the Services.

4.3 If you purchase Goods and/or Services by any means other than via our Website or mobile app, subject to clause 20 of these Terms, the Contract will come into existence and be legally binding when your order (however it is placed) is accepted by us by way of the earliest of either:

4.3.1 our written acknowledgement of your order (by email only);

4.3.2 delivery or collection of the Goods (as applicable); or

4.3.3 we start performing the Services.

4.4 Each order for Goods and/or Services placed by you to us will be deemed to be an offer by you to purchase Goods and/or Services subject to these Terms." Each order placed by you to us for Goods and/or Services and accepted by us will constitute a separate Contract.

4.5 We may contact you to inform you that we are unable to accept your order for any of the following non-exhaustive reasons:

4.5.1 the Goods and/or Services are no longer available;

4.5.2 we are unable to authorise your payment;

4.5.3 there has been a mistake regarding the pricing or description of the Goods and/or Service (including the expiry of any promotion);

4.5.4 it is illegal for us to sell and/or for you to purchase the Goods and/or Services ordered;

4.5.5 our right to limit the number of any given Good and/or Service which can be purchased by an individual customer;

4.5.6 by reason of clause 10.2.1.

4.6 We do not offer advice to customers in respect of the suitability of any Goods or Services.

4.7 You may amend your order at any time prior to our acceptance by contacting us using the details found on the Contact Us page on our Website, and we will use our reasonable endeavours to comply with your request. However, there may be certain circumstance in which we will be unable to amend your order. Your rights of cancelation are set out at clause 20.

4.8 You agree that it is your responsibility to ensure that you have ordered the correct Goods and/or Services from us and that the Goods and/or Services are suitable and fit for the purpose(s) they are intended to be used for by you.

4.9 If we are unable to supply the Goods and/or Services ordered, we may offer to substitute such Goods and/or Service with alternative goods of equivalent or matching value and quality. We will use our reasonable endeavours to notify you of such substitution, upon which you will be entitled to refuse to accept such substitutes or request a full refund. Where there are alternative Goods and/or Services offered by us, you are wholly responsible for ensuring it is the correct Goods and/or Services or part and of its suitability for your application. Unless we expressly state otherwise, in writing, we do not provide any advice in this regard and shall not be held responsible for any such suitability.

4.10 You further agree and must ensure that the information you provide to us during the process of placing an order for Goods and/or Services is accurate, complete and not misleading. We shall not be held responsible for any inaccuracies incomplete or misleading information you provide to us.

4.11 All brochures, specifications, drawings, catalogues, particulars, shapes, descriptions and illustrations, application guides and information, price lists and other advertising matter ("Product Information") are intended only to present a general idea of the Goods and/or Services described in them and the images of the Goods on the Website or mobile app or otherwise are for illustrative purposes only.

4.12 We reserve the right to deliver Goods of a modified design to that of the Product Information provided that any difference does not make the Goods unsuitable for any purpose you have made known to us.

4.13 The Goods will conform in all material respects to the Product Information. We reserve the right to amend any design or specification without prior notification provided that it does not adversely affect the performance of the Goods and Services.

4.14 We cannot guarantee that the appearance and/or colours of Goods (including without limitation paint) shown on the Website or otherwise exactly reproduces the appearance and/or colours of the physical Goods themselves. Natural products may show some colour variations against your vehicle colour (whereby such vehicle colour may have been distorted e.g. due to weather conditions). Where we agree to provide a specifically mixed paint product, you agree to check the accuracy and suitability of such product and use in accordance with any manufacturer"s guidance and instructions provided.

4.15 Please note that tools used to identify mixed paint products via printed samples or the manufacturer"s identification code or electronically analysed either through the Website, mobile app and/or in-store ("Colour Identification Tools") indicate the approximate colour of the product only, and are not representative of other characteristics such as the quality, durability or sheen of the eventual product purchased.

4.16 We recommend that you apply the mixed paint product (refer to clauses 4.14 and 4.15 above) to a test card or small inconspicuous area of bodywork first in order to compare to the actual surface to be painted, before undertaking your vehicle bodywork, and use in accordance with the manufacturer"s instruction and/or guidance.

4.17 In these Terms, "Special Order" means any Goods that are not held in stock by us (a non-stock item which may include some WS Goods) and are therefore ordered and/or manufactured specifically as per your request."

4.18 We retain all copyright and title to all documentation relating to Goods delivered to you by us. This documentation may only be used for the purposes intended in the Contract and not for any other purpose without our permission. It must be returned on demand.

4.19 Technical specifications are approximations unless specifically stated otherwise.

4.20 You will not remove, alter, deface, obfuscate or tamper with any of the trademarks, names or numbers affixed to or marked on the Goods nor allow anyone else to do so as appropriate action may be taken by us (or the manufacturer) against you for such infringements.

4.21 If the Goods are manufactured in accordance with any design or specification provided or made by you, you will compensate us in full on demand for all claims, expenses and liabilities of any nature in connection with them, including any claim, whether actual or alleged, that the design or specification infringes the rights of any third p