About Us

Welcome to High Peak Conversions your trusted partner for quality campervan conversion parts and accessories. Our journey began nine years ago in a small bedroom workshop, where our founder, Dave, turned his passion for campervans and hands-on craftsmanship into a thriving business.

Dave's love for adventure and travel sparked the idea to help others transform their vehicles into homes on wheels. Armed with dedication, technical know-how, and a drive for excellence, he built High Peak Conversions from the ground up. What started as a one-man operation has grown into a leading supplier for DIY enthusiasts and professional converters alike.

At High Peak Conversions, we believe that creating the perfect campervan is more than just a project its a gateway to freedom and exploration. Thats why were committed to providing only the highest quality parts that meet rigorous standards for safety and durability. From innovative electrical systems to custom-built furnishings, our products are designed to make your conversion journey smooth and successful.

Our team shares Daves passion and works tirelessly to bring you expert guidance, reliable customer service, and an ever-expanding selection of top-grade components. Whether youre new to campervan conversion or a seasoned pro, were here to inspire and equip you every step of the way.

Join us on the road to adventure. Build your dream, piece by piece, with High Peak Conversions.

Payment

Welcome to High Peak Conversions! To make your shopping experience as seamless as possible, please review our payment terms below:

Accepted Payment Methods

We accept the following payment methods:

Credit/Debit Cards
PayPal
eBay Managed Payments

All items must be paid for in full prior to dispatch.

Shipping

We aim to dispatch items within 2 business days of receiving payment.

Delivery times may vary depending on your location and chosen shipping method. Estimated delivery times will be shown at checkout.

Customers are responsible for ensuring the shipping address and phone number provided are accurate. We cannot be held liable for delays or additional charges due to incorrect addresses.

Where possible, we will combine separate orders and dispatch them together.

Fully Tracked Deliveries

All orders placed on a tracked service will receive either an Email or text message with tracking details for your package, different couriers have enhanced tracking options with 1hr delivery timeslots, so no more waiting around all day! Please ensure your contact details, especially your phone number, are up-to-date and correct.

Click & Collect

We are open for Click & Collect orders, we will contact you on the mobile number provided when your order is ready for collection.

Click and Collect Collection Times from our Denton, Manchester based (open to the public) trade counter

You can stop by to pick up your Click and Collect orders at the following times:

Monday: 9:00 am 5:30 pm

Tuesday: 9:00 am 5:30 pm

Wednesday: 9:00 am 5:30 pm

Thursday: 9:00 am 5:30 pm

Friday: 9:00 am 5:30 pm

Saturday: By Special Request

Collecting Your Order

We need to see your eBay QR Code to enable us to release the order. Proof of ID is also acceptable which must be ONE of the following

A current photo drivers licence

Passport

****We cannot release your order without seeing your eBay QR Collection code or ID****

Can someone collect on my behalf ?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

How long will you hold my collection for?

Please ensure that you've collected your goods within 10 days of placing your order. After this time we may return your items into stock, to keep our collections area clear and make it faster to find peoples orders.

Terms

Terms and Conditions for High Peak Conversions eBay Store
Welcome to High Peak Conversions' eBay Store. By purchasing from our store, you agree to the following terms and conditions:
1. General
These terms and conditions govern all sales made through our eBay store.
High Peak Conversions reserves the right to update or modify these terms without prior notice. Continued use of our store implies acceptance of any changes.
2. Product Information
We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur due to updates and changes by manufacturers.
All items are subject to availability. If an item becomes unavailable after purchase, we will notify you as soon as possible and provide a refund or offer an alternative.
3. Pricing and Payment
Prices listed include any applicable taxes as required by law.
Payment is accepted through eBay's approved payment methods, including credit/debit cards and PayPal.
Full payment is required at the time of purchase to confirm your order.
Special promotions or discounts cannot be combined unless otherwise stated.
4. Shipping and Delivery
We aim to dispatch items within 2 business days of receiving payment.
Delivery times may vary depending on your location and chosen shipping method. Estimated delivery times will be shown at checkout.
Customers are responsible for ensuring the shipping address provided is accurate. We cannot be held liable for delays or additional charges due to incorrect addresses.
5. Returns and Refunds
We offer a 30 day return policy on most items. Items must be returned in their original condition and packaging.
To initiate a return, please contact us through eBay messages within 30 days of receiving your order.
The customer is responsible for return shipping costs unless the item was faulty or incorrect.
Refunds will be processed within 2 business days of receiving the returned item and will be issued to the original payment method.
Custom-made or special order items, such as tambour doors, may not be eligible for return. Check individual product listings for return eligibility.
6. Warranty
We offer a standard warranty on certain products. Warranty periods and terms will be specified in the product listing.
Any claims under warranty must be reported through eBay messages with proof of purchase and details of the issue.
We reserve the right to direct customers to the relevant manufacturers for products developing a fault outside our 30 day returns period.
7. Damaged or Faulty Goods
If your item arrives damaged or faulty, please notify us within 2 days of receipt. We may require photographs of the damage and details of the issue.
We will provide a replacement or a full refund as appropriate and cover the cost of return shipping if the item is confirmed faulty.
8. Customer Support
Our customer service team is available 9.00 - 5.30 to assist with any questions or issues.
Please contact us through eBay messages.
9. Limitation of Liability
High Peak Conversions is not liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use them.
Our total liability for any claim relating to a purchase shall not exceed the total purchase price of the item.
10. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms or related to your purchase shall be subject to the exclusive jurisdiction of the courts in the UK.
11. Acceptance of Terms
By completing a purchase, you confirm that you have read, understood, and agree to these terms and conditions.

Returns

High Peak Conversions eBay Returns Policy
At High Peak Conversions, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review our returns policy below:
1. Return Eligibility
Items may be returned within 30 days of receipt.
To qualify for a return, items must be unused, in their original condition, and include all original packaging and accessories.
Certain items, such as custom-made or special-order products, such as tambour doors, may not be eligible for return. Please check individual product listings for specific return eligibility.
2. Return Process
To initiate a return, please contact us through eBay messages within 30 days of receiving your item. Include your order number, reason for return, and any relevant details.
Once your return is approved, we will provide you with return instructions, including the return address and any necessary return authorization.
3. Return Shipping
The customer is responsible for return shipping costs unless the item is being returned due to a fault or error on our part.
We recommend using a tracked shipping service to ensure the safe return of your item, as we are not liable for items lost or damaged during return transit.
All returns are dealt with using eBay returns, who will provide you with a shipping label.
4. Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 2 days of receipt. Include photographs of the damage and a brief description of the issue.
We will review your claim and, if validated, cover the cost of return shipping and offer a replacement or a full refund.
5. Refunds
Refunds will be processed within 2 business days of receiving and inspecting the returned item.
Refunds will be issued to the original payment method used at checkout.
Please note that original shipping charges are non-refundable unless the return is due to our error.
6. Exchange Policy
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process to receive a refund and place a new order for the desired item.
7. Non-Returnable Items
Certain items may not be eligible for return, such as custom-made or clearance items (bespoke tambour doors, for example). Please refer to the product listing for specific return terms.
8. Contact Information
If you have any questions or need assistance with your return, please reach out to our customer service team via eBay messages or at [insert contact email]. Were here to help!