OFFICE
SOLUTIONS
Realspace® Modern Comfort Pizana Bouclé Fabric High-Back Executive Office Chair,
PRODUCT DESCRIPTION
- Introduce modernized style, functionality and comfort into your workspace with the Modern Comfort Pizana high-back chair. The modern chair is upholstered in premium bouclé fabric for a softer seating experience. With synchro tilt, adjustable tension & seat-height controls, this executive chair lets you set your preferred positioning for any working situation.
- Premium bouclé fabric upholstery for on-trend stylish comfort.
- Low padded arms and lumbar support for relaxed support.
- Synchro tilt with 3 locking positions.
- 1-touch seat-height adjustment.
Shipping
Office Solutions LLC – eBay Shipping Policy
Thank you for shopping with Office Solutions LLC! We are committed to providing a smooth and reliable shipping experience. Please review our policy carefully to understand how your order will be shipped and delivered.
Processing Time
Orders are usually processed within 1–2 business days after payment. During busy periods, processing may take up to 3 business days. You will be notified when your order ships.
Shipping Methods & Carriers
We do not use USPS or FedEx for shipping. Most products, especially office furniture and large items, ship via LTL (Less-Than-Truckload) freight carriers such as SAIA Freight, XPO Logistics, Veyer Logistics, Courier Express, and similar providers.
Free Shipping & Lift Gate Service
Shipping is free to the customer, including delivery to your location. If a lift gate is required, there is no additional charge.
Delivery Types: Threshold and White Glove
Threshold delivery: driver delivers to your building’s main entrance or garage but does not move or set up items.
White glove delivery: includes inside placement, unpacking, and basic setup, typically for specialty furniture. This service will be noted in the product listing if included.
Delivery Appointments Required
Many freight carriers require a scheduled delivery appointment. The carrier will contact the phone number you provide at checkout to arrange this. If no appointment is scheduled, delivery may be refused.
Address Accuracy & Refused Deliveries
Please double-check your shipping address, including unit, floor, and other relevant details, to help ensure successful delivery. If delivery is refused or returned due to an incorrect or incomplete address provided by the buyer, a 20% restocking and shipping fee will be charged before reshipment.
Lost or Damaged Shipments
Report lost or damaged shipments within 3 days of delivery, as required by carriers. Contact us promptly so we can assist with claims.
Non-Integrated Carrier Tracking
Some carriers don’t integrate tracking with Amazon. If tracking is not visible on your order page, please contact us via eBay messaging for a direct tracking link.
Manufacturer Direct Shipping & Backorders
Some items ship directly from manufacturers and may be backordered. For example, Realspace brand ships directly but restricts deliveries over 300 miles from their warehouse. Such items may be backordered and transferred between distribution centers before delivery, a process taking 7–10 days. Please contact us to verify stock and availability for your address before ordering.
Domestic Shipping
Transit times vary but typically range from 3 to 7 business days after shipment. Expedited freight options may be available upon request.
Shipping Costs
Shipping fees are included in the product price or clearly stated as free. No additional delivery fees will be charged beyond checkout.
Order Tracking
You will receive a tracking number and carrier contact details via eBay messaging once your order ships. Freight tracking may update less frequently; please allow 24–48 hours for tracking info to appear.
Shipping Address
Verify your shipping address is complete and accurate, including a valid phone number. Some deliveries require loading docks or forklifts; notify us if special access is needed.
Combined Shipping
Combined shipping is available for multiple freight items when possible. Contact us to arrange and receive an updated invoice.
Customs, Duties, and Taxes
We do not support international shipments via freight carriers. Domestic shipments have no customs fees.
Holiday & Peak Season Shipping
Delays may occur during holidays or peak seasons. We recommend ordering early.
Returns and Refunds
Please see our eBay Return Policy for details on returns related to shipping.
Thank you for choosing Office Solutions LLC! For any shipping questions, please contact us via eBay messaging. We are here to ensure your buying experience is hassle-free and satisfactory.
Thank you for shopping with Office Solutions LLC! We are committed to providing a smooth and reliable shipping experience. Please review our policy carefully to understand how your order will be shipped and delivered.
Processing Time
Orders are usually processed within 1–2 business days after payment. During busy periods, processing may take up to 3 business days. You will be notified when your order ships.
Shipping Methods & Carriers
We do not use USPS or FedEx for shipping. Most products, especially office furniture and large items, ship via LTL (Less-Than-Truckload) freight carriers such as SAIA Freight, XPO Logistics, Veyer Logistics, Courier Express, and similar providers.
Free Shipping & Lift Gate Service
Shipping is free to the customer, including delivery to your location. If a lift gate is required, there is no additional charge.
Delivery Types: Threshold and White Glove
Threshold delivery: driver delivers to your building’s main entrance or garage but does not move or set up items.
White glove delivery: includes inside placement, unpacking, and basic setup, typically for specialty furniture. This service will be noted in the product listing if included.
Delivery Appointments Required
Many freight carriers require a scheduled delivery appointment. The carrier will contact the phone number you provide at checkout to arrange this. If no appointment is scheduled, delivery may be refused.
Address Accuracy & Refused Deliveries
Please double-check your shipping address, including unit, floor, and other relevant details, to help ensure successful delivery. If delivery is refused or returned due to an incorrect or incomplete address provided by the buyer, a 20% restocking and shipping fee will be charged before reshipment.
Lost or Damaged Shipments
Report lost or damaged shipments within 3 days of delivery, as required by carriers. Contact us promptly so we can assist with claims.
Non-Integrated Carrier Tracking
Some carriers don’t integrate tracking with Amazon. If tracking is not visible on your order page, please contact us via eBay messaging for a direct tracking link.
Manufacturer Direct Shipping & Backorders
Some items ship directly from manufacturers and may be backordered. For example, Realspace brand ships directly but restricts deliveries over 300 miles from their warehouse. Such items may be backordered and transferred between distribution centers before delivery, a process taking 7–10 days. Please contact us to verify stock and availability for your address before ordering.
Domestic Shipping
Transit times vary but typically range from 3 to 7 business days after shipment. Expedited freight options may be available upon request.
Shipping Costs
Shipping fees are included in the product price or clearly stated as free. No additional delivery fees will be charged beyond checkout.
Order Tracking
You will receive a tracking number and carrier contact details via eBay messaging once your order ships. Freight tracking may update less frequently; please allow 24–48 hours for tracking info to appear.
Shipping Address
Verify your shipping address is complete and accurate, including a valid phone number. Some deliveries require loading docks or forklifts; notify us if special access is needed.
Combined Shipping
Combined shipping is available for multiple freight items when possible. Contact us to arrange and receive an updated invoice.
Customs, Duties, and Taxes
We do not support international shipments via freight carriers. Domestic shipments have no customs fees.
Holiday & Peak Season Shipping
Delays may occur during holidays or peak seasons. We recommend ordering early.
Returns and Refunds
Please see our eBay Return Policy for details on returns related to shipping.
Thank you for choosing Office Solutions LLC! For any shipping questions, please contact us via eBay messaging. We are here to ensure your buying experience is hassle-free and satisfactory.
Warranty
Warranty Information
At Office Solutions LLC, we are committed to providing high-quality products and excellent customer service. Please be advised that all warranties on the products we sell are provided solely by the original manufacturers. Each manufacturer sets their own warranty terms, coverage period, and procedures for handling warranty claims.
If you experience any issues with your product that may be covered under warranty, we strongly encourage you to contact the manufacturer’s customer service department directly. Manufacturer contact information is typically included in the product packaging or user manual, and it can also be found on the official manufacturer’s website.
For your convenience and to ensure smooth warranty service, we recommend registering your product with the manufacturer as soon as possible after purchase, if registration is available. Registering your product helps establish your ownership and activates the warranty coverage under the manufacturer’s terms.
Please note that Office Solutions LLC does not provide warranty repairs, replacements, or service support for products. Our role is to facilitate your purchase and offer guidance, but warranty claims must be handled through the manufacturer’s authorized channels. This process helps ensure you receive the full benefit of the manufacturer’s warranty and professional support.
It is important to note that some manufacturers have policies that may limit or exclude warranty coverage for products purchased through third-party sellers, including eBay. In such cases, the manufacturer may refuse warranty service or support. Office Solutions LLC is not responsible if a product is not covered under the manufacturer’s warranty due to these restrictions. However, we will assist you in addressing your concerns with the manufacturer whenever possible and help facilitate communication on your behalf.
Please rest assured that we carefully select and offer only quality products and trusted brands. Your satisfaction is important to us, and we strive to make your shopping experience with Office Solutions LLC a positive one.
Product warranty details and instructions can be found in the assembly guide or documentation included with your purchase. We recommend reviewing this information to fully understand your coverage and how to access warranty services.
If you have any questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help!
Thank you for choosing Office Solutions LLC. We appreciate your business and look forward to serving you again.
At Office Solutions LLC, we are committed to providing high-quality products and excellent customer service. Please be advised that all warranties on the products we sell are provided solely by the original manufacturers. Each manufacturer sets their own warranty terms, coverage period, and procedures for handling warranty claims.
If you experience any issues with your product that may be covered under warranty, we strongly encourage you to contact the manufacturer’s customer service department directly. Manufacturer contact information is typically included in the product packaging or user manual, and it can also be found on the official manufacturer’s website.
For your convenience and to ensure smooth warranty service, we recommend registering your product with the manufacturer as soon as possible after purchase, if registration is available. Registering your product helps establish your ownership and activates the warranty coverage under the manufacturer’s terms.
Please note that Office Solutions LLC does not provide warranty repairs, replacements, or service support for products. Our role is to facilitate your purchase and offer guidance, but warranty claims must be handled through the manufacturer’s authorized channels. This process helps ensure you receive the full benefit of the manufacturer’s warranty and professional support.
It is important to note that some manufacturers have policies that may limit or exclude warranty coverage for products purchased through third-party sellers, including eBay. In such cases, the manufacturer may refuse warranty service or support. Office Solutions LLC is not responsible if a product is not covered under the manufacturer’s warranty due to these restrictions. However, we will assist you in addressing your concerns with the manufacturer whenever possible and help facilitate communication on your behalf.
Please rest assured that we carefully select and offer only quality products and trusted brands. Your satisfaction is important to us, and we strive to make your shopping experience with Office Solutions LLC a positive one.
Product warranty details and instructions can be found in the assembly guide or documentation included with your purchase. We recommend reviewing this information to fully understand your coverage and how to access warranty services.
If you have any questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help!
Thank you for choosing Office Solutions LLC. We appreciate your business and look forward to serving you again.
Data Privacy Policy
Data Privacy Policy
At Office Solutions LLC, protecting your privacy and personal information is very important to us. This Data Privacy Policy explains how we collect, use, and protect the information you provide when purchasing from our eBay store or communicating with us.
Information We Collect
Personal Information: When you place an order or contact us through eBay, we may collect your name, shipping and billing address, email address, and payment details.
Usage Data: We may collect information about your interaction with our eBay listings to improve your shopping experience.
Communication Data: Messages you send via eBay’s buyer-seller messaging system are collected to assist with your inquiries and orders.
How We Use Your Information
To process and fulfill your orders.
To communicate with you regarding your purchase and respond to your inquiries.
To improve our products, listings, and customer service.
To comply with legal requirements and protect our rights.
Information Sharing
Office Solutions LLC does not sell or rent your personal information. We may share your data only with trusted third parties directly involved in fulfilling your order, such as shipping carriers and payment processors.
Data Security
We use appropriate security measures to protect your personal information from unauthorized access or disclosure.
Your Rights
You may have rights to access or correct your personal information. For privacy-related questions or requests, please contact us via eBay’s buyer-seller messaging system.
Cookie
Our eBay listings may use cookies and similar technologies through eBay’s platform to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Policy Updates
We may update this policy occasionally. We encourage you to review it periodically.
Contact Us
For any questions about this Data Privacy Policy or your personal data, please contact us through eBay’s buyer-seller messaging system. We’re here to help!
At Office Solutions LLC, protecting your privacy and personal information is very important to us. This Data Privacy Policy explains how we collect, use, and protect the information you provide when purchasing from our eBay store or communicating with us.
Information We Collect
Personal Information: When you place an order or contact us through eBay, we may collect your name, shipping and billing address, email address, and payment details.
Usage Data: We may collect information about your interaction with our eBay listings to improve your shopping experience.
Communication Data: Messages you send via eBay’s buyer-seller messaging system are collected to assist with your inquiries and orders.
How We Use Your Information
To process and fulfill your orders.
To communicate with you regarding your purchase and respond to your inquiries.
To improve our products, listings, and customer service.
To comply with legal requirements and protect our rights.
Information Sharing
Office Solutions LLC does not sell or rent your personal information. We may share your data only with trusted third parties directly involved in fulfilling your order, such as shipping carriers and payment processors.
Data Security
We use appropriate security measures to protect your personal information from unauthorized access or disclosure.
Your Rights
You may have rights to access or correct your personal information. For privacy-related questions or requests, please contact us via eBay’s buyer-seller messaging system.
Cookie
Our eBay listings may use cookies and similar technologies through eBay’s platform to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Policy Updates
We may update this policy occasionally. We encourage you to review it periodically.
Contact Us
For any questions about this Data Privacy Policy or your personal data, please contact us through eBay’s buyer-seller messaging system. We’re here to help!
Return Shipping Policy
Return Shipping Policy
If you decide to return an item simply because you no longer want it, you are responsible for the cost of return shipping. Please ensure the item is returned in its original condition and packaging to qualify for a refund.
In the case of defective or damaged items, Office Solutions LLC will gladly facilitate an exchange at no cost to you. To qualify for free return shipping in these cases, the return must be made using the shipping carrier designated by us. We will provide instructions and cover the return shipping expense when using our chosen carrier.
Please contact us through eBay’s buyer-seller messaging system if you receive a defective or damaged item so we can assist you promptly.
If you decide to return an item simply because you no longer want it, you are responsible for the cost of return shipping. Please ensure the item is returned in its original condition and packaging to qualify for a refund.
In the case of defective or damaged items, Office Solutions LLC will gladly facilitate an exchange at no cost to you. To qualify for free return shipping in these cases, the return must be made using the shipping carrier designated by us. We will provide instructions and cover the return shipping expense when using our chosen carrier.
Please contact us through eBay’s buyer-seller messaging system if you receive a defective or damaged item so we can assist you promptly.
