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- All of our items are backed by a 30 day (from day of delivery) money back guarantee. (exclusions do apply)
- If there is something wrong with your item PLEASE message us first and allow us to correct any possible mistake.
- Our grading scale is reflective of the cosmetic condition of the items, please note the individual descriptions and pictures where applicable.
- We do not embellish descriptions, we try our best to accurately describe anything wrong with the item, but we are not experts in the devices.
- Items sold FOR PARTS/REPAIR are described to the best of our knowledge.
- Any changes to the invoice must be requested prior to payment
- Thank you for shopping and we look forward to meeting and hopefully exceeding your expectations!
- ITEMS SOLD FOR "PARTS/REPAIR" OR OTHERWISE DESCRIBED AS HAVING ISSUES OR NOT FULLY WORKING ARE SUBJECT TO A %50 RESTOCKING FEE ON RETURNS
- ITEMS RETURNED FOR ANY REASON OTHER THAN DAMAGE OR UNDISCOLSED ISSUES/MISSING PARTS ARE SUBJECT TO A %15 RESTOCKING FEE
7725. W. Reno Ave. STE. 395
OKC, OK
73127
Q. What do I do if there is a problem with my order?
A. Contact us immediately, we are here to help! Any issue we strive to rectify any possible issue with our valued clientele as soon as we are able! Please reach out to us!
Q. When will my order ship?
A. The day after the order is paid at 3pm CST. Friday shipments may go out same day but are not guaranteed. Our hours of operation are Monday-Friday 8am-3pm CST.
Q. Does Vantage Point I.T.A.D. ship internationally?
A. Only through Ebay GSP. All shipments (except those that go to a P.O. box) will be processed through FedEx.
Q. Does my product come with any additional hardware, components or cables?
A. Please check the description as all of this information will be covered, any cables or components will be specifically described and pictured!
Q. Can I change the address after purchase?
A. Shipping address cannot be changed after purchase. We will not ship to unverified addresses.