Customer satisfaction
is our #1 goal at MS Restaurant & Equipment Sales. Please let us know if you would like to
purchase additional insurance for shipping. WE ARE NOT RESPONSIBLE FOR ANY
DAMAGES THAT OCCUR DURING SHIPPING.
It is recommended to purchase additional insurance for your
product. **Please inspect your product
once you receive it for any damage. ** All freight claims are to be dealt with
through the shipping company. We ship
via LTL common carrier.
SHIPPING
QUOTES:
Please contact us to
receive a shipping quote. Be sure to indicate if the shipment is going to a
business or a residential location and if you have a loading dock or will need
a liftgate for delivery. Please let us know
if the delivery location is in a limited access area. Include the name of your business, the
complete delivery address, good contact phone number, and email address.
PARA ENVIOS:
SE HABLA ESPAÑOL SI SE NECESITA:
Para poder darle la información correcta para un envío necesito
esta información: Necesito el nombre, número y email completo de la
persona a que se va contactar para el envío? Necesitó la dirección completa y
de donde vamos a enviar. Si se va enviar a domicilio o a un negocio? Cuales son
las horas de operación? Se pudiera meterse un camión sin problemas? Necesita
cita para el envío?
LISTINGS:
IF AN ITEM IS LISTED WITH MORE THAN ONE ITEM AVAILABLE YOU MAY NOT GET
THE ONE PICTURED. Please ask
before purchasing the item,If you have any questions. All items will be in
almost the same condition if not identical condition.
PAYMENT TERMS:
We accept ACH, PayPal, and all major credit cards. Pennsylvania Residents
are required to pay the 6% sales tax. Payment must be received in 3 days, if
payment is not received by the end of the 3rd day the item will be relisted,
and you forfeit your bid.
SHIPPING:
We ship Monday through Friday 9:00 am - 4:00 pm eastern standard time.
Once payment is received your item will usually ship the same day if going by
UPS Ground. Freight Items will ship 1-2 business days of receiving payment to
allow crating and packing. Please contact us to receive a shipping quote, also
be sure to include whether this is going to a business or residential location
and if you a lift gate or if you have a loading dock and please make sure to
let us know if this is a limited access area. Please include the name of your
business and a good contact telephone number. Our #1 goal at MS Restaurant
& Equipment Sales is Customer Satisfaction!
Please let us know if you would like to purchase additional insurance
for shipping, WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS DURING
SHIPPING. We recommend that you
purchase additional insurance for your product.
PLEASE INSPECT YOUR PRODUCT ONCE YOU RECEIVE IT FOR ANY DAMAGE. ALL FREIGHT DAMAGE CLAIMS ARE TO BE HANDLED
DIRECTLY WITH THE SHIPPING COMPANY. WE
DO USE A PROFESSIONAL LTL FREIGHT COMPANY.
RETURN POLICY
ALL USED OR REFURBISHED ITEMS SOLD WILL HAVE A 30 DAY RETURN POLICY, IF
ITEMS ARE RETURNED THERE IS A 20% RESTOCK ON ALL ITEMS AND BUYER MUST PAY
FOR THE ITEM TO BE SHIPPED BACK. IF USED EQUIPMENT IS GAS, WATER, 208 VOLTS
OR HIGHER, OR 3 PHASE ELECTRICAL, IT MUST BE INSTALLED BY A PROFESSIONAL
RESTAURANT EQUIPMENT TECHNICIAN WHO IS LICENSED IN YOUR STATE. IF YOU CANNOT
PROVIDE PROOF (I.E INVOICE, WORK ORDER) OF PROFESSIONAL INSTALLATION, THEN
RETURNS WILL NOT BE HONORED. NO QUESTIONS ASKED.
Thank You,
Mike Sponsler- MS
Restaurant & Equipment Sales