Return Policy:
30-Day Hassle-Free Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Bike Tribe Product/s, you can return it within 30 days of receipt for a full refund or exchange.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition with tags attached.
- The return must include the original packaging.
- Returns should be initiated through your Ebay account for a seamless process.
How to Return:
- Go to your Ebay Orders page.
- Find the order and select Return or Replace Items.
- Follow the steps to choose your return reason and print your return label.
- Pack the produt/s securely in the original packaging and ship it back using the provided return label.
Refunds:
- Refunds will be issued to the original payment method once the return is received and inspected. Please note, it may take 3-5 business days for the refund to be processed.
Exchanges:
- If you’d prefer an exchange, please choose the exchange option during the return process and select your preferred size or color.
Defective or Damaged Items: If you received a defective or damaged hoodie, please contact us immediately via Ebay's messaging system. We will assist you in resolving the issue and provide a free return label.