For Japan Customers:
JP customs only allow a maximum of 2 bottles of Minoxidil without additional documents.
If you have experience receiving this item from us or other sellers, good or bad experience can not apply to this order 100%.
Please note that we CANNOT guarantee that your package will not be held inspected by your customs. There is a risk of your package being held for additional fees/documentation if you order more than 2 bottles.
If packages contain more than 2 bottles and the package gets inspected, additional fees/documentation requests from Japan Customs will be directly sent to the recipient, eBay nor sellers have no idea what/when the requirements would be.
Once the order is received, we as sellers have no rights to cancel existing orders without buyer notice.
TO All INTERNATIONAL BUYERS:
Most of our customers receive their orders within 14 BUSINESS DAYS. Customs inspection with additional charges/documentations may delay delivery.
Please allow up to 28 business days for international delivery before contacting us.
Import Duties: Taxes and charges are not included in the item price or shipping cost, these charges are the buyer's responsibility.
Please check with your Country's customs office to determine what these additional costs will be prior to the buyer.
SHIPPING (We only selected international countries):
We ship your order within 1 business day. Our business days are Monday through Friday. We are closed on weekends and U.S. holidays.
ABOUT OUR COMPANY:
All of the products we are selling are 100% AUTHENTIC AND GENUINE GUARANTEED. For more than 15 years, our company has been specializing in the Health, Personal Care and Beauty industry by working with top brands and official distributors. Our company is located in California, United States and we always source our products directly from the official manufacturer or the official distributor located in the United States. In doing so, our top priority will always be providing our customers with the absolute best customer
experience and satisfaction by offering a wide range of products at affordable prices.
FEEDBACK:
It is not easy to do online business especially in international countries, a lot of situations are out of our control, if there is a problem, it is important that you contact us BEFORE leaving negative feedback. We will try our best to keep our customers satisfied.
Your positive feedback is very important to us.
Please take a minute to leave us positive feedback if you are fully satisfied with our product and service as we truly appreciate it.
DAMAGES:
We strive to package all items with the best care. However, if you receive a damaged item during transit, please attach the pictures of the damaged condition into the message and a representative will respond within 1-3 business days.
Returns Policy
Returned items must be in the same condition as it was received if items have been unopened and unused.
Please feel free to contact us if you have any questions or concerns. We are dedicated to providing the best experience while shopping on eBay.