We accept payments through eBay’s managed payment system, which allows for a variety of payment methods. Please note that we do not accept eChecks, Cash on Delivery (COD), or Money Orders. Simply follow the payment instructions provided by eBay upon checkout to complete your transaction securely.

We offer free shipping via UPS Ground. Additionally, customers can choose expedited options such as UPS 2-Day Select, UPS 3-Day Select, or UPS Next Day Air at checkout. The shipping cost for these methods will vary depending on your selection. Our daily shipping cutoff time is 2:00 PM Pacific Time; any orders placed before this time will be shipped out the same day.

Please note that for certain addresses, or in cases where there are size limitations or specific customer shipping requests, we reserve the right to modify the shipping carrier. In such cases, we may use USPS, FedEx, or another shipping provider to ensure the package is delivered safely and efficiently.

Customers have 30 days from the date of receipt to request a return. Please note that customers are responsible for covering the return shipping costs for any products sent back. All of our products undergo strict quality checks and secure packaging before shipment. As our products are handmade, slight variations from the listing photos may occur, such as differences in the sharpness of the blade. Each customer may have different standards regarding sharpness or other details, and such subjective concerns are not considered defects. Therefore, in cases like this, if a return is requested, the shipping costs will be the customer’s responsibility. However, if the product was damaged during transit, we will work with you to determine the appropriate return or exchange process.

We strive to provide our customers with the highest quality products and exceptional customer service. Your feedback is important to us, as it helps us improve and ensures future customers can shop with confidence. If you are satisfied with your purchase, we kindly ask you to leave positive feedback. If you encounter any issues, please contact us directly, and we will do our best to resolve the situation promptly.

If you have any questions before purchasing or need assistance after your purchase, feel free to contact us through eBay’s messaging platform. We are happy to help with any inquiries!

Response Time: We typically respond within 12-24 hours on business days.

For faster assistance, please include your order number and product details in your message.