Auto-Genie team has been participated in the engineering, manufacturing and distribution of automotive electrical products for over 25 years. We manufacture and distribute aftermarket parts made by state-of-art equipment with premium-quality components. Every product is checked and tested with computerized tester to ensure it meets or exceed OE quality. In order to serve Do-it-Yourself customers' growing demand around the world, we decide to sell on-line through E-commerce to provide Better Deal for our customers with Better Delivered Products and Service.
Immediate payment is required during checkout. We will process and ship orders once checkout is completed.
Free Shipping We offer several shipping options to our customers based on the weight of the product. Our free shipping methods are USPS, UPS Ground, and UPS Surepost. Handling Time We strive to ship all orders as soon as possible. If the checkout is completed by 3 pm Eastern Time, we will ship the order on the same business day. Orders completed after 3 pm Eastern Time will be shipped on the next business day. Please note that we do not process orders on U. S. holidays Expedited Orders For customers who require expedited shipping, we offer faster shipping options. The shipping fee for expedited orders will depend on the weight of the product and the selected shipping method. International Shipping We also offer international shipping to our customers. However, customers are responsible for any additional fees and taxes associated with international shipping. Shipping Confirmation Once we ship the order, we will provide a shipping confirmation to the customer via email, which will include the tracking number and expected delivery date. Customers can use this information to track their package and plan for its delivery. We aim to provide our customers with reliable and convenient shipping options. If you have any questions or concerns regarding our shipping policy, please do not hesita
30-Day return We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, we offer a 30-day return policy. you have 30 days from the date you receive the item to request a return. Damages and problems Please inspect your order upon receipt and if the item is defective, damaged, or received in error, please contact us immediately so that we can assess the problem and correct it. We will be happy to provide a replacement or refund for the item. Exceptions/non-returnable items Certain types of items cannot be returned, such as custom products (e.g., special orders or personalized items). If you have questions or concerns about your specific item, please contact us. Exchanges The fastest way to ensure you get what you want is to return the item and once the return is accepted, purchase it separately for the new item. If you need to exchange an item, please contact us and we will be happy to help you. Refunds Once we have received and inspected your return, you will automatically receive a refund within 3-5 business days via your original payment method. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund. Contact Us If you have any questions or concerns about our return policy, please contact us. We are always happy to help!
1.Warranty period is 1 year from the date of purchase. Within this period, the product will be replaced for any defects caused by the quality of the product itself. 2.The warranty does not cover damages caused by force majeure, user damage or abuse, unauthorized modifications, accidents or other circumstances beyond the control of the manufacturer. 3.The buyers need to provide the order number, explain the quality problems encountered, and provide photos of the actual product. 4.The buyer is responsible for shipping costs associated with the warranty claim, and is responsible to ensure that the item is returned in a secure manner. 5.The product will be replaced with the same model or equivalent product if the defect is confirmed by the seller.
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On Feb 26, 2025 at 05:28:18 PST, seller added the following information:
