FAQ (Frequently Asked Questions)
Q1. What are the advantages of your computers?
A1. We use brand new NVMe SSDs with 100% health, making the computer faster and more durable. This is a key advantage of our computers.
Q2. What does your computer come with?
A2. Our computers come with Office software and antivirus software (AVG Anti-Virus and LibreOffice), 100% healthy NVMe SSD, WiFi and Bluetooth functionality, and a 365-day warranty.
Q3. What's in the box?
A3. The package includes a custom-built PC, WiFi and Bluetooth USB adapter, power cable/adapter, and any optional accessories selected in the listing.
Q4. How long will it take to receive my computer?
A4. We will ship your order within 1 business day from our Los Angeles warehouse. You will receive tracking information via email once the order is confirmed.
Q5. What type of computers do you sell?
A5. We sell off-lease business and education computers. Business-class computers are more durable and last longer than consumer-class models.
Q6. About us?
A6. We have over 20 years of customer service experience and provide local technical support in the U.S., ensuring every customer is satisfied with our service.