Can't
find what you are looking for? Send us a direct message and our
e-commerce team will assist. We can source any available product from
our main franchises; Honda, Ducati, Suzuki, Yamaha & Kawasaki. We
also have access to thousands of aftermarket products. Shipping
Please refer to the top of the listing for postage options and charges.
We offer various courier services for dispatch of our products.
Our services -
- Royal Mail 48 Tracked (ETA 2-3 working days)
- Royal Mail 24 Tracked (ETA 1-2 working days)
- Yodel 48hr Packet (Yodel 48) (ETA 2-3 working days)
- Yodel 48 (other 48hr courier) (ETA 2 working days)
- UK Mail / DHL 24 Tracked (other 24hr courier) (ETA 1 working day)
Please
note: A listed products value, size or volumetric weight may have an
effect on which postage services are available to you.
All
listings have same day dispatch if the order is placed before 10:00am,
Monday-Friday (unless otherwise stated in the listing i.e. custom works,
special orders or personalised items)
Opening hours: 09:00 – 17:30 Monday – Friday.
For
purchases in the UK but off the mainland i.e. Jersey, Guernsey,
Highlands etc. Postage remains free if the default postage option is a
Royal Mail service. Should the postage option be another courier then
additional postage fees will be displayed at checkout.
Delivery
will be made to the address specified in your ebay order. Any errors in
the information held by ebay or PayPal is beyond our control, and we
cannot offer any refunds or replacements due to items being sent to the
incorrect address on these services.
We
will take every reasonable step to deliver your order to you within a
reasonable time. However, we cannot be held responsible for delays
caused by circumstances beyond our control (such as extreme weather
conditions).
You
will become the legal owner of the products you have ordered when they
have been delivered to you. Once the Products have been delivered to
you, they will be held at your own risk and we shall not be liable for
their loss or destruction.
Returns
If you change your mind
If
you have simply changed your mind about any item ordered and you wish
to return it, then you can do so provided you inform us of your decision
within 30 days of receipt. All you will be responsible for is the cost
of the return postage. The item should be unworn, undamaged and must be
'as new' when returned to us. We will issue an exchange or refund to you
via your original payment method.
Faulty goods on arrival
If
your items are faulty on arrival, you should inform us as soon as
reasonably possible. Items should be returned in their original
packaging, when possible, with a copy of original documentation. Once we
have verified the fault, we will issue a replacement or full refund to
you via your original payment method.
Damaged in transit
If
any items were damaged in transit, we ask that you report it to us
within 7 working days on their return they can be replaced or a refunded
issued via your original payment method.
Faulty items warranty period
If
any of your purchases develop a fault within its warranty period it
will need to be returned. Once the fault has been verified, a repair or
exchange of goods will be issued.
Notes:
- Returns take approximately 1-5 business days to process upon receipt of the item.
- We are not responsible for the loss or damage of items during their return.
- Buyer
is responsible for any shipping charges when returning the item unless
the issue is our fault in which case, we will cover the costs.
Return address
FAO GT Online Department
GT Motorcycles | 10-12 Elburton Road | Plymouth | PL9 8JQ
If
an issue has occurred during your purchasing experience from us, please
contact us before leaving neutral or negative feedback as we will make
all attempts possible to ensure that you are 100% satisfied with your
purchase.
Contact us
For all ebay enquires please contact us using the ebay messaging system.
Our customer service hours are 9:00am to 17:30pm Monday to Friday, excluding bank holidays.
About Us
The official ebay store for GT Motorcycles.
The South West's long established and leading motorcycle multi-franchise main dealer.
Our franchises - Ducati, Yamaha, Honda, Suzuki, Kawasaki, Scrambler, Super Soco + Thousands of premium aftermarket brands.
We
have parts, accessories, motorcycles and clothing available! Add us to
your favourites and shop with confidence. If you save us as a seller we
can keep you informed on special offers, new products, events and much
more. Can't find what you are looking for? Send us a direct message, our
e-commerce staff are on hand to assist.
GT Motorcycles | Motorcycling Made Easy
