"Hello Plant
Lovers, Welcome to BIHAM GARDEN"
“Please read our Shop Info and our Term & Condition
before you order. Our shop info & Term Condition is a basis of transaction
agreement for each parties (Buyer & Seller).”
Plant Description :
“The plant I sent is more or less the same as the one in
the photo. ”
Term & Condition :
1. Customer shall input the phone number and email
address for DHL Express info.
2. We accept refunds or we will resend them if your
plants arrive dead
Export Process
1. Customer shall ensure the address for delivery maximum
2 days after ordering plant. This address will be a reference for all Export
Documents.
2. We don't accept any request shipping with declare as
Non Plant or other illegal action.
Obligation to provide the required Import Permit. For example :
a. Customer from Canada is required to provide Import
Permit.
b. Customer from United Kingdom is required to provide
PEACH (Procedure for Electronic Application for Certificates) from The
Horticultural Marketing Inspectorate Government of United Kingdom.
c. Customer from USA shall provide import permit for
purchase more than 12 plants.
4. Custom & Shipping Process
a. Plants are carefully sanitized then covered into
plastic with sterilised moist moss. Plants are rolled up in paper to provide
protection for the leaves. We use styrofoam box or cardboard boxes as secondary
packaging.
b. We ship plants with Phytosanitary Certificates in
every shipment.