Fanxiang S690Q SSD 2TB 1TB PCIe Gen 4.0 x4 M.2 2280 Internal Solid State Hard Drive,Up to 5200MB/s, Compatible with PS5 ,Laptop and PC Desktops

FAQ

1.Why can't the SSD be recognized after installation?

When using an SSD for the first time, it needs to be formatted and partitioned first. You can use "Disk Management Tool" to format and partition the SSD, and then use it in "Windows Explorer".

2.Why is the product capacity displayed on the computer not 1TB or 2TB?

Because the manufacturer's calculation method is 1TB=1000MB=1000000KB=1000000000B, and the computer system's calculation method is 1TB=1024MB=1024*1024KB=1024*1024*1024B, so the capacity you see is 1TB=(1000*1000*1000)/(1024*1024*1024)TB≈0.93TB.

3.Why does the test speed of Fanxiang S690Q NVMe SSD fail to reach 5200MB/s?

The nominal speed is tested when connected to the PCIe Gen 4x4 interface. If connected to PCIe Gen 3x4 interface, the speed will be limited to about 3500MB/s. If tested in a ssd enclosure, the speed will be limited by the enclosure.

4.Do I need to install additional heatsink?

The S690Q m.2 ssd can be used without installing a heatsink. The product itself comes with a ultra-thin all-in-one heatsink. It will also be OK to buy an additional heatsink. Due to the single-sided chip, you can use it easily in laptop.

5. Does the product include mounting accessories?

Fanxiang S690Q comes with the tools needed to install NVMe M.2 SSD in the product package, you do not need to buy it separately.

6. Where should we send SSD to repair?

Fanxiang adheres to the principle of professional quality and honest service and provides first-class products and services for our customers. If you have any questions or problems with the products, please notify us in time, and we will give you a satisfactory answer.