East top luxury 8In 1 Professional Harmonica repair kit

At easttop Music, we pride ourselves on having some of the quickest and safest shipping in the industry! All items are professionally packed with the utmost care to ensure a safe trip! We make every effort to ship your order as soon as possible. Most orders are shipped within 1-2 business days after payment is received (This excludes weekends, and U.S. nationally observed holidays). Most orders received by 1pm CST, are shipped the same day!

• Free Ground Shipping (48 contiguous states): We reserve the right to choose the shipping carrier. The carrier may differ from what's currently shown. Most orders ship via FedEx, USPS First Class Mail and Priority Mail. Some orders may be shipped via USPS Parcel Post or UPS.
• Additional shipping charges may apply for orders shipping to Hawaii, Alaska and the following U.S. territories: American Samoa, Guam, Mariana Pacific Islands, Puerto Rico, U.S. Virgin Islands, and U.S. Military APO/FPO locations that use a U.S. Postal ZIP Code. We currently ship to these destinations via USPS.
• International Orders: Most orders ship via USPS First Class Mail, USPS Priority Mail and USPS Priority Express Mail. Additional shipping charges will apply. All Custom’s fees, import fees, duties, taxes, VAT, brokerage fees, and any other expenses associated with importing the instrument are at the customer's expense and are the customer's responsibility. Due to ebay and paypal’s requirement for a signature for orders over $750, we are unable to ship orders over $750 to international destinations.
• When your order ships, you will receive a shipping confirmation update on eBay with a link to track your package. Please note that we can only ship to the address provided during checkout, which must match and be verified by PayPal. We may contact you for additional verification if needed.

We are committed to providing our customers with the highest level of service and value! We stand behind the products we sell and we offer an excellent return policy to ensure your satisfaction! Our #1 priority is to make sure that every customer is a satisfied customer. That's why we offer a "No Hassle", "No Questions Asked" 30-day return policy. If you are not completely satisfied with your purchase, you may return the merchandise within 30 days for a refund, less our shipping costs and any applicable restocking fees. Please note, not all merchandise is returnable. Please ask if you're unsure. See below for more details on what is and is not returnable.

• Shipping and handling charges are non-refundable. If you received free shipping, the shipping cost (published rate) incurred by easttop   Music will be deducted from your refund.
• Return shipping costs are the customer's responsibility. If you return an item using a prepaid return label from ebay, the cost of return shipping will be deducted from your refund. This is in addition to the original shipping costs that are also deducted from the refund. By using the prepaid label provided, you hereby agree to these terms and conditions. No exceptions will be made.
• We charge a minimum 20% restocking fee for all returned orders.
• We will not accept COD deliveries. These will be refused and sent back without notice.
• A Return Authorization number (RMA#) is required for all returns. Returned packages that are received without an RMA# will be refused and sent back without notice.
• A signature is required for proof of return. Carrier tracking information alone isn't enough to clearly prove the package was delivered to us.
• A copy of the sales receipt or packing slip must accompany all returns.
• Merchandise must be returned in the complete and original condition with all included packaging, parts, documentation and accessories (box, owner's manual, warranty cards, power supply, cables, etc.).
• In the event that the merchandise is refused upon delivery, not returned in the original condition or with original packaging (including documentation, accessories, parts, etc), or is returned after the 30-day return period, you will be charged a restocking fee up to 100% of the purchase price.

Returns NOT Permitted: Due to legal and health restrictions, some Returns/Refunds are NOT permitted. These include returns for copyrighted materials and for items that cannot be properly cleaned or sanitized, as well as certain items removed from the original packaging (such as instrument strings). Items include but are not limited to:

• Any item with saliva contact (harmonicas, reeds, recorders, mouthpieces, etc.). Harmonicas/Kazoos, Mouthpieces, Microphones, open boxes of reeds, jaw harps, or guitar strings, any other item which cannot be properly sanitized.
• Opened Software, Pre-Recorded Media, Videos, Sheet Music. Defective Copyrighted materials may only be exchanged for the same item/title
• Special Order Merchandise, all merchandise sold "as is", Merchandise sold as "used" or "open box"
• Instrument strings are not returnable and non-refundable if the package has been opened. We will NOT accept returns of opened packages of instrument strings. If you break a string, you will need to contact the manufacturer in order to get a replacement. A broken string is not considered to be a "defective" product and/or "not as advertised".
• Electronic and acoustic drum sets, and any percussion instruments with scuffs/markings from being struck are non-returnable.
• Disposable products cannot be returned once opened. This includes cleaning supplies, care products, and rosin; Personal Care; Headphones/Earphones, Earbuds, Ear plugs, Special Order items, where indicated.
• Certain items must be exchanged directly through the manufacturer if they are found to be defective. This includes tubes, instrument strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, harmonicas, jaw haps and recorders. These items can only be returned to us if they are unopened

At East top Music, we believe that "Today's satisfied customer, is tomorrow's loyal patron." That's why our number one priority at East top Music is to make certain that every customer, is a satisfied customer. We know that the level of customer service and support is just as important as the price and quality of the product. We also realize that you have an endless amount of choices on where to purchase your gear and we want to help make that an easier choice for you.

Selecting and purchasing a product online can be a very difficult process. East top Music is here to make that process as smooth as possible by offering a large selection of products, unbeatable prices and the "East top Music Advantage" that guarantees customer satisfaction with every purchase! This allows our customers to make each and every purchase with comfort and confidence. From our highly knowledgeable staff to our unbeatable low prices, East top Music is sure to please. Check out some of the features offered by the "East top Music Advantage" and make the decision on where to purchase your gear, an easy one!

• 30-Day Hassle Free Return Policy
• Free Same Day Shipping on Most Orders
• Low Price Guarantee
• No Sales Tax (Except in Texas)
• Member of The Better Business Bureau
• Member of Namm (National Association of Music Merchants)
• Friendly and Knowledgeable Staff
• Highly Personalized Customer Service
• Longstanding and Well Trusted Ebay Seller
• Fast Email Response Time
• Fast Email Response Time

Q. Do you sell any other items?

A. Yes, we also sell gig bags, hardshell cases, an assortment of amplifiers, tuners, pickups, effects pedals, straps, cables and many other accessories! We also carry other instruments such as flutes, saxophones, trumpets, clarinets, pro-audio equipment, DJ equipment, drum sets, percussion, violins, banjos, ukuleles, mandolins and much, much more! We carry products from brands such as Fender, Takamine, Washburn, Oscar Schmidt, ESP, Ludwig, Electro-Harmonix, Digitech, Korg, Vox and pIgnose, just to name a few. Just let us know what else you need and we'll be happy to list it on ebay for you.

Q. Are the pictures seen in the Ebay ad of the exact item being sold?

A. In most cases, we use stock photos. The grain, color and other small details may differ slightly.

Q. Does my product come with warranty?

A. Yes, new instruments and accessories come with the full manufacturer's warranty. We are an Authorized Dealer for all new instruments we sell.

Q. I received my item but it's missing something...what now?