OUR COMMITMENT
We are committed to ensuring your shopping experience with us goes above and beyond. If for any reason you are not satisfied with your order, please do not hesitate to contact us (we will make it right). Please contact us using eBay Messaging and be sure to include your contact information and order number. Please note: Business hours are Monday-Friday. We try our best to respond to all questions and comments within one business day.
FEEDBACK
Your feedback is very important to us. If you feel that any part of your experience with us does not merit a positive review, please let us know right away before you leave any feedback. Our customers are very important to us and we take your concerns very seriously. We ALWAYS work with our customers, and if there are any problems, please give us a chance to work with you to find a satisfactory resolution. Please contact us using eBay Messaging and be sure to include your contact information and order number. Thank you for your time for shopping with us!
SHIPPING
Ship worldwide using economy or expedited shipping. Tracking number will be uploaded as soon as item are shipped. Please allow 2-4 business day before you can track your package from the system after tracking number been updated. Buyer are responsible for customs duty, taxes if it is applicable. Please be sure your address is listed correctly in both eBay and PayPal prior to making a purchase. If you have listed the incorrect address and the item has not yet shipped, please contact us immediately and we can change the address for you. If the item has already shipped and is returned due to a bad address, a refund will be issued minus any costs incurred to us for the return of the item. If the delivery is delayed due to unforeseen event within the shipping service's scope, we appreciate your patience and understanding while we resolve the issues with them.
PAYMENT POLICY
We want to ensure that all our buyers enjoy the full range of benefits that eBay offers. To maintain the highest level of protection and convenience, we accept all payments through eBay's secure payment system. This platform allows you to complete your purchase quickly and securely, offering various payment options including major credit and debit cards. To ensure fair access to our inventory, immediate payment is required.
RETURN POLICY
Our return policy aligns with Ebay Return Policy. If your item arrives damaged, doesn't match the listing description, or is the wrong item, we will refund to you as buyer covered under the eBay Money Back Guarantee. Please save packaging if item has shipping damage, may request pictures to file reimbursement from shipping service.
If item has already shipped and you decide you do not want it, item will be accepted in the same condition it was shipped. Refund will be given Minus Original Shipping Cost incurred by us based on following terms and conditions:
a) The item must be returned within period as stipulated in the listing and return shipping cost will incurred by buyer.
b) Items to be returned should be in original condition, unused, uninstalled, or without any missing part or damaged on the retail packaging.
c) We will not be responsible if return shipment is lost or damaged during the return transit.
d) Due to hygiene reasons, we do not accept returns for inner wears, such as socks, swimwear and underwear.
We will issue a refund within 2 days of the item being delivered and in satisfied conditions. If these conditions are not fulfilled, or anything unreasonable, it will NOT be accepted for returns.
THANK YOU...
HAVE A PLEASANT SHOPPING EXPERIENCE WITH US