PLEASE SEE THE BELOW:
TERMS AND CONDITIONS
PLEASE ALLOW US TO ASSIST YOU IN LIEU OF LEAVING NEUTRAL OR NEGATIVE FEEDBACK
LETS KEEP EBAY A SAFE PLACE TO DO BUSINESS ON.
CONTACT US:
MESSAGE US THRU THE EBAY MESSAGE SYSTEM AND WE WILL ASSIST YOU.
THE EBAY MESSAGE SYSTEM IS OUR SOLE CONTACT METHOD. WE CHECK OUR MESSAGES DAILY
WE ARE HERE TO ASSIST YOU MONDAY-FRIDAY FROM 9-3 PM (EXCLUDING WEEKENDS AND OR HOLIDAYS)
WE ARE A VETERAN FAMILY OWNED BUSINESS. THOUSANDS OF SATISFIED WORLD WIDE CUSTOMERS.
TRACKING & FEEDBACK
OUR EBAY STORE WILL AUTOMATICALLY UPLOAD BACK TO "YOUR EBAY" TRACKING & FEEDBACK AS SOON AS YOUR ORDER IS SHIPPED.
KNIFE BUYER’S MUST BE 18 YEARS OF AGE AND COMPLY WITH ALL LOCAL, STATE AND FEDERAL LAWS.
CUSTOMS, DUTY AND OR IMPORT FEES ARE THE RESPONSIBILITY OF THE BUYER IF YOU RESIDE ABROAD OR OVERSEAS.
WE CAN'T SHIP A KNIFE ORDER IF YOUR COUNTRY DOESN'T ALLOW THE SHIPMENT OF KNIVES TO YOUR COUNTRY. THIS IS EBAY POLICY AND OUT OF OUR CONTROL.
RETURNS
IF YOU’RE NOT SATISFIED WITH YOUR ORDER, YOU MUST OPEN A RETURN THRU EBAY
WE WILL PROVIDE YOU VIA THE EBAY MESSAGE SYSTEM WITH A PRE-PAID RETURN SHIPPING LABEL THRU EBAY. ALL YOU HAVE TO DO IS PRINT THE LABEL, AFFIX TO PACKAGE AND MAIL IT BACK TO US.
THE ITEM OR ITEMS MUST HAVE ORIGINAL FACTORY TAGS AND ORIGINAL PACKAGING SO IT CAN BE SOLD AS NEW AGAIN. IF YOUR RETURN IS NOT IN THE SAME CONDITION AS WHEN IT LEFT OUR WAREHOUSE A RESTOCKING FEE CAN APPLY IF IT IS NOT SELLABLE AS NEW AGAIN. RESTOCKING FEE IS DEDUCTED TO COVER THESE LOSSES WHICH ARE SELDOM AND RARE.
ITEM OR ITEMS MUST BE IN FACTORY PACKAGE, NO SIGN OF USE, WEAR OR TEAR AND ALL TAGS AND PACKAGING MUST BE INTACT SO WE CAN SELL IT AS NEW AGAIN. SORRY NOT EXCEPTIONS.
TRACKING / FEEDBACK
TRACKING IS AUTOMATICALLY UPLOADED WHEN YOUR ITEM SHIPS AND WILL SHOW UP IN “YOUR EBAY” WHEN IT IS SCANNED IN BY THE U.S. POSTAL SERVICE (USPS).
IF THE TRACKING SHOWS YOUR ITEM HAS BEEN DELIVERED AND YOU DON’T RECEIVE IT PLEASE CONTACT YOUR LOCAL USPS TO SEE IF THEY CAN ASSIST. USPS DOESN’T CONSIDER ANYTHING LOST UNTIL 30 DAYS HAVE PAST.
AS A LAST RESORT, CALL EBAY FOR ASSISTANCE IN ACCORDANCE WITH THE BUYER SELLER PROTECTION PLAN. BUYERS AND SELLERS ARE TOTALLY PROTECTED WITH US DUE TO THE EBAY BUYER/SELLER PROTECTION PLAN.
FEEL FREE TO MESSAGE US IF WE CAN BE OF ANY ASSISTANCE. PLEASE NOTE THAT DELIVERY DATES ARE APPROXIMATE AND DON"T TAKE IN ACCOUNT FOR WEEKENDS & HOLIDAY'S, WEATHER, MIS-ROUTED OR LOST MAIL ETC. SADLY THIS HAPPENS FROM TIME TO TIME BUT WE ARE ALWAYS HERE TO HELP YOU IF NEEDED. BY LOOKING AT OUR FEEDBACK YOU CAN SEE WE ARE KNOWN FOR OUR LIGHTNING FAST SHIPPING (AS LONG AS USPS DOES THIER JOB CORRECTLY.