We test every guitar (such as buzzing, sound test, workmanship) before it is shipped out in order to make sure it`s in good condition. If you have a problem, or are not happy with our guitar, please let us know immediately when you received it. We will try our best to meet you satisfaction.
Shipping Info.:
We take pride in packing our guitars well, and shipping them quickly. Please note, We only ship to confirmed eBay addresses. Your eBay address MUST MATCH your Shipping address.
About Customs:
Our pricing does not include customs duties. International shipments usually require additional "Customs Fees" or "Import Taxes". These fees will vary, depending on the country, and are the responsibility of the buyer. If you want more information on what these fees entail, please contact your local customs office for this information.
Return Policy:
We will offer you full refunds only the item you received is different with the description, please use the original packaging box, and please return it within 3 days after you received it, and keep it in good condition! After we receive the item, we`ll give you Full-Refunds or exchange
Feedback:
1. Please contact us by ebay message first before opening any case or request. We will solve the problem for you in the quickest way. We take customer satisfaction very seriously. If you are not satisfied with our products or service, please contact us by ebay message, we will make it right.
2. Please leave a five-star feedback for us, if you are satisfied with our product and service.
We Will Solve Any Matter You May Meet in Our Business!