Shipping
All items are shipped from our UK warehouse.
Orders ship out daily from Monday to Saturday excluding holidays. Most orders placed before 12:00 PM EST will ship that same day. Unless we may have to postpone shipment for 1 business day.
All orders will have a tracking number updated on platform. If you have not received a tracking number, please check your e-mail filters. If even after that, it is not there, please feel free to contact us via eBay Messaging Tools.
Payment
Please confirm your shipping address at the checkout. If your old address is imported from PayPal, please correct it before completing payment.
We accept PayPal.
Purchase paid via PayPal will be shipped to the "confirmed" name and address on the buyer's PayPal account. Please call prior to purchase if you would like to ship to a different name on the address.
eChecks are accepted, but please note that payment can take about 5 business days to clear. We are instructed by PayPal to allow eChecks to clear before shipping the product. We will only ship products after checks clear, no exceptions.
Return
30 days Money-Back Guarantee!
If you are not happy with your purchase for any reason ( and the part is brand new, has not been installed or damaged in any way) please return it within 30 days for a refund, less shipping fees.
Please contact us before return. Do not return items without an RMA number or the package will be refused and returned to you at your expense.
Return item must be well packed in original manufacturer's packing and contain everything that was originally provided such as packing materials, hardware, manuals, protective wrap/caps, instruction, etc.
Be sure to write down the package tracking number. If your return is lost or damaged during shipping, we cannot refund you because the item cannot be resold or returned to our supplier. You will have to submit a claim directly to your shipping company requesting compensation.
Refunds are issued approximately 1-2 days after we receive your return. Please allow 1-2 days inspection and processing time before inquiring about the status of your refund.
About us
We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
If there is an issue with shipping or the item you purchased please contact us via eBay message before opening a case or leaving feedback. We will try our best to resolve any kind of issue.
We will be responded within 24 hours. Customer satisfaction is most important to us.
