We accept PayPal and all major credit cards. Payments sent via Paypal may require verification to protect against unauthorized transactions. International payments can be sent via Paypal. International orders may be subject to duty fees, import charges and VAT charges. Please check with the customs department in your country for an accurate import fee quote.

Please make sure that your contact information such as your contact phone number and email address are up to date. We ship worldwide including APO/FPO and PO Boxes. We ship your packages via UPS and USPS. Orders valued over $750 require signature upon delivery. If you prefer signature upon delivery a $5 fee will incur. Please message us or call our office and we will do our best to assist you.

We do not perform address changes on existing orders. Please contact our office for possible options if the wrong address has been submitted. Expedited shipping is available. For more information and for shipping options please contact our customer center, one of our agents will be happy to help. We process orders within 24 hours from when your payment has been cleared.

Want further protection? We've got you covered. We now offer warranty plans customized and suitable for your preference and budget. Get in touch with one of our agents for further assistance.

Redtag Camera is proud to offer a Free 30 day return or exchange policy. We will offer a full refund or exchange for qualifying items returned within 30 days of the delivery date. All returns must be pre-authorized through our Customer Service Department, and must be sent back to us in exactly the same condition as you received it. All items must be new and in original boxes. In order to be eligible for return, all internal packing materials, instruction manuals, BLANK warranty cards and accessories must also be included for any replacement, exchange, or refund.

After receiving authorization (RMA) from us, please ship your merchandise (adequately packaged) back to Redtag Camera. Please do not write on, or place shipping labels or stickers, on the manufacturer's packaging. Merchandise shipped back without an RMA will be returned at the buyer's expense.

Please note - A package refusal will be recognized as an unauthorized return in which a 5% restocking fee, as well as the cost for the returned shipment, will apply. If any of the above conditions are not met, Redtag Camera reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.

Happy to announce
That our Brooklyn location is now available for local pickup.
Please contact our customer center for availability and further details

Redtag camera is a US based company specializing in camera and photo. Our wide variety of cameras have served both professionals, photo journalists and amateur photographers alike. The world of photography is growing constantly. The cameras, lenses, equipment and accessories are increasing daily. With the many options to choose from, you want to know you're getting the very best.

At Redtag we pride ourselves with a wonderful team of highly knowledgeable staff in the category of camera and photo. To serve you better, we've transformed the camera shopping experience from 'I'm so confused, I'm not sure what camera/lens/accessory is right for me', to 'this was so simple, I feel so confident about my purchase'. Our customer service goes beyond the sale. Not happy? Changed your mind? Our hassle free returns never felt so 'hassle free'.

Our photo savvy agents are available and ready to assist.

Happy shopping.

Welcome to Redtagcamera support center, where help is only a click away. Feel free to email via eBay messaging and one of our knowledgeable agents will respond accordingly.

Education, Government & Corporate Sales

Redtag Camera is happy to work with and accept purchase orders from governments, schools and qualified corporations. Just give us a call, or email to get started! 

Our office hours are: Monday - Thursday 10 AM – 5 PM EST

Weekends and Holidays we're closed.

We look forward to your communication and to speaking to you personally.