ABOUT US

Welcome to iDrive Auto Parts, your trusted source for high-quality, premium recycled auto parts.

• Wide Selection – We offer a variety of parts, from engines and transmissions to electrical systems, for nearly all makes and models.
• Affordable Prices – Get high-quality recycled parts at competitive prices without sacrificing reliability.
• Quality Assurance – Each part is thoroughly inspected to meet our strict performance and durability standards.
• Customer Focus – Our team is always ready to help you find the right part and ensure a smooth experience.

At iDrive Auto Parts, we pride ourselves on honesty, transparency, and reliability, serving thousands of satisfied customers. Thank you for choosing us to keep you on the road!

SHIPPING

1. Order Processing: Orders are processed within 1-2 business days. Orders on weekends or holidays are processed the next business day.
2. Shipping Methods: Small items are shipped via UPS; large items via freight carriers.
3. Freight Shipping: Requires a commercial address and VIN verification. Residential freight delivery is available for an additional fee. Freight terminal pickup is an option if no commercial address is available.
4. Domestic Shipping: We ship to the lower 48 U.S. states, with delivery typically in 1-5 business days.
5. Tracking: Tracking info is provided via eBay’s notification system.
6. Delivery Delays: We’re not responsible for carrier delays. Contact us if there’s an issue.
7. Damaged Items: Contact us immediately with photos if your item arrives damaged for a replacement or refund.

WARRANTY

• Coverage: 90-day parts-only warranty (unless otherwise stated).
• Exclusions: Labor, installation costs, incidental damages, and no mileage guarantee.
• Claims: Must go through the warranty department.
• Eligibility: Warranty applies to the original purchaser listed on the invoice.
• Voided Warranty: Abuse, commercial use, and unauthorized modifications void the warranty.

• Engine: Must follow installation guidelines and keep heat tabs intact.
• Transmission: 90-day warranty; seals and filters must be replaced before installation.
• Transfer Case: 90-day warranty; customer ensures fluid and seals before installation.
• Airbags: Must be installed by a certified technician; iDrive is not liable for safety.

RETURNS

We offer a simple 60-day return policy from the delivery date. To be eligible for return, items must be unused, in original condition, and include all packaging and tags. If the item has been opened or used, contact us for options.

Return Shipping: Buyers are responsible for return shipping, unless the item is defective, damaged, or not as described. In such cases, we will cover the return shipping.

Refunds: After we inspect the returned item, we will process a refund to the original payment method within 3-5 business days.

Damaged/Incorrect Items: Contact us within 7 days if your order arrives damaged or incorrect. We’ll provide a replacement or full refund, including return shipping.