This product's condition is "New" - BISSELL Steam Shot OmniReach Handheld Steam Cleaner, New 2024 Model
The item is still factory sealed or new with tags. There is no wear or use whatsoever. Buying a "new" condition item from us is no different than the condition you would receive from a big box store.
We strictly abide by ebay's counterfeit item policy (see link below):
https://www.ebay.com/help/policies/prohibited-restricted-items/counterfeit-item-policy?id=4276
If you have any questions about the authenticity of our items please ask for information please message us on ebay and we will respond as soon as we can.