SHIPS TRUCK FREIGHT   Someone will need to be present for all truck shipments when the driver arrives in order to make sure the goods are delivered free from damage and not missing any boxes or pallets listed on the bill of lading. Please make sure to inspect the packaging thoroughly BEFORE signing for the shipment. The carriers must allow you 15 minutes for inspection. If they do not, or if you see any damage or too few number of boxes or pallets based on the quantity on the bill of lading, REFUSE the shipment, and ask the driver to return the item(s) back to our warehouse.  Contact us right away to let us know that you refused the shipment due to damage. If you sign for the shipment, and there is damage or missing product(s) based on the count provided on the bill of lading, the trucking company will not honor a claim after the fact and we will not be able to accept the product back or issue a replacement or refund.