Shipments of purchased products normally take place within 24-48 hours after receipt of payment, unless otherwise specified in the advertisement itself.

Transportation is entrusted to specialized companies such as DHL

The conveyor is selected by Loreta srl according to the destination, weight and volume of the package.

Shipping costs and times

The cost of transport varies depending on the weight and volume of the goods, each advert shows the relative price.

Delivery times are estimated at 24-48 hours depending on the destination; logically, any delays due to inefficiencies and defaults of the transport company are not to be charged to Loreta srl.

The costs for customs charges are not included in the cost of shipping and are always borne by the buyer even in case of return

Combined shipments

By purchasing multiple items, the buyer is naturally entitled to pay a single transport cost, proportional to the weight and volume of the package.
The Ebay system for conception adds up the costs of sending for each item awarded, in order not to pay more shipments, once you have finished your purchases, please request the AMOUNT TO PAY.

TERMS OF SALE AND TERMS OF THE SERVICE

At the time of purchase, the customer declares to have read the sales contract below, and the conditions mentioned therein.

Product features and prices

The characteristics of the products, including the sale price, are shown in the on-line catalog and are visible at every stage of the order completion before the conclusion of the contract.

All prices shown are inclusive of VAT, as required by ebay regulations.

The product descriptions are the responsibility of each individual producer / supplier, who makes available to FAUSTORICAMBI all the information necessary to identify, in the most precise way possible, the characteristics of the product. These features may be subject to change without notice; Loreta SRL, owner of the Ebay Faustoricambi store, assumes no responsibility for any errors or omissions.

Duration and validity of the offer

The conditions of the offer of each product are those reported and visible in the on-line catalog in the process of completing the order before the conclusion of the contract. With the exception of orders already in progress, FAUSTORICAMBI reserves the right to update the conditions of the offer at any time and without notice.

Product warranties

All products sold by Faustoricambi are covered by the manufacturer's standard warranty, and for consumers only by the legal guarantee of 24 months for conformity defects, pursuant to art. 128 ss. d. lgs. No. 206/2005 (Consumer Code). To take advantage of the warranty service, the customer must keep the invoice he will receive when buying the goods. The 24-month warranty applies to a product that has a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the technical documentation provided. Replacement times or replacement parts may depend on the manufacturer. The repair or replacement of the product will be carried out by the assistance centers present in the national territory or, in the absence of these, the buyer will have to re-send the product to Loreta SRL, who will directly take over the necessary operations.

Disputes

For any controversy the competent forum will be only and exclusively that of FERMO to Italy.

The request of the invoice must continuously have the same day in which the purchase has been purchased, the next day will not be possible to exit the invoice for any reason.

In case of reconsideration or wrong purchase we accept the re-establishment of the goods within 30 days of the date of purchase. The goods must not have been used and must be sent back to the complete sender of its original packaging complete in its entirety. When the goods are returned by us we will refund the full amount paid initially by the customer within 5 days. Customs charges are always borne by the buyer even in the case of return. We do not accept return goods if used, or with the original packaging used as packaging.

The costs of customs charges are always borne by the buyer, even in case of return, we do not accept goods back with amounts to be paid to the courier.