NEW LIFE TO THINGS MORE VALUE TO PEOPLE, SINCE 1999.

The Co-operative society Di Mano in Mano was founded in 1999 by some members of the Villapizzone and Castellazzo communities, embracing their values and bringing them into the world of work. Underlying the rules of Di Mano in Mano is respect for the life of each worker and their personal and family needs. Taking care of the environment, its territory and the community, its history, art and culture, its needs for work and training opportunities and its social fragilities: these values are the solid foundations on which we have built a unique business model over the years, faithful to that revolutionary idea of finding and practising new ways to improve the quality of life. Equal pay in proportion to the number of working hours, the indivisibility of profits, which has characterised the working relationship of the partners since the beginning, confirms Di Mano in Mano’s intention to continue to live in the spirit of work sharing, respect for the individual and sobriety. Our vision is to help saving the planet through our work and improving the working method through our choices. Therefore, to continue to pursue a sustainable economic model that is based on caring for people, their needs and the world around us.

A TREE FOR EVERY PRODUCT 🌳 Every time you buy one of our products, you not only get a quality item, but you also contribute to a greener future. We are excited to announce that for every product sold, we plant a tree in the beautiful region of Vilcabamba, Peru. This reforestation project is carried out in collaboration with the NGO Mato Grosso, which works tirelessly with local people to safeguard their culture and local development. The reason behind this choice is simple: trees are vital to our ecosystem, absorbing CO2, providing oxygen, hosting a myriad of species and helping to maintain the natural balance. But it is not just about planting trees; every purchase also supports local communities. Together with Operazione Mato Grosso, we are committed to ensuring that local people benefit directly from this project, creating job opportunities and improving their quality of life. Buy consciously, support the “A Tree for Every Product” project and join us in this mission for a more sustainable and environmentally friendly future. Together, we can make the world a greener place for us and for future generations.

You can only pay for your purchases with payment methods offered by eBay.

At the time of payment, eBay offers several payment options that may vary based on the price of the item, the category of the listing, the location of the buyer, the delivery address, the possibility of collecting the purchased item and the buyer’s device.

Payment must be made no later than five calendar days from the order or auction award. Otherwise, the item will be considered unsold and put back on sale.

After the purchase we may request the details of a document (CI / Passport / Driving license) to issue the invoice according to the Italian tax laws.

It is possible to collect the goods in person or by courier / person in charge no later than 15 days after the purchase at our warehouse in Cambiago (MI - Italy).

In the event of collection by the customer via courier at our warehouse, the packaging that is carried out, at no additional cost, is the simple one (cardboard and plastic film). Alternatively, you can ask us for a quote for packaging on a pallet or in a wooden crate and we will provide an estimate of the additional cost to be paid before collection.

In the event of collection by the customer with their own courier, furthermore, our cooperative is held exempt from any liability relating to any damage that occurs during transport.

If shipping is offered in the advertisement, the cost indicated is inclusive of packaging costs.

If you buy more than one product, you can save on shipping costs by requesting a combined shipping price, calculated on the basis of the total volume and destination.

Please note that the delivery is to be considered Roadside, i.e. the carrier is not required to deliver the goods inside the home, except for different agreements made in advance with the seller.

If, upon receipt, the package or contents appear to be damaged, choose the Package Control Reserve option and take photographs of the package.

In case of purchase of an antique object, it is possible that the shipment will be delayed for a few weeks because, in compliance with Italian laws, we are required to request and obtain additional documents necessary for the export of goods with artistic value.

For transactions with delivery to non-EU countries: shipping costs do not include import customs duties. The destination country’s customs will contact the customer directly to handle customs clearance procedures and pay the related taxes.

For more information, read the relevant information provided by the United States Government. U.S Customs and Border Protection.

The buyer has the right to withdraw from the contract, without penalty and without giving any explanation, within a period of 30 (thirty) working days following the day on which he receives the goods.

This right consists in the right to return the purchased good to the seller and in the consequent refund of the purchase price.

The following are therefore excluded from the refund:
- the expenses incurred to receive the purchase;
- the shipping costs to be incurred to return the products in withdrawal.

In case of return for non-compliant object, please note that in order to obtain a refund, including transport costs, it is necessary to provide photos of the damaged package or any breakages of the objects received. The photos must reach us no later than 7 working days after delivery.

The return is intended at the expense and under the responsibility of the Customer.

At Di Mano in Mano we are committed to providing our customers with the best possible online shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to send any questions or inquiries regarding your order by sending us a message via the eBay messaging system.

Our customer service team will respond to eBay messages within 24 hours Monday to Friday, 8am to 5pm.

If it is not specified that the furniture has been restored by our workshops, it could be missing small parts, have parts that need to be re-glued, have scratches or small dents, small joinery problems or woodworms.

In the case of veneers, there may be small parts raised or missing.

The hardware may not be complete (original keys missing) or not original because it has been replaced during its long life to adapt the furniture to the new taste.

If some details are not clear from the photos, what is reported in the description prevails.