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About Us

Car Paint Warehouse Limited was established in September 2001, starting with a 1500 sq ft warehouse in Bristol, then relocating to it's current 10,000 sq ft warehouses in 2010. In 2009 Car Paint Warehouse opened a further branch in Swindon as it continued to offer great value, great products and a second to "none" service to all of it's 500+ body shops customers & the DIY market located nationwide.

Car Paint Warehouse has continued to be one of the leading suppliers in the refinishing markets. Car Paint Warehouse have currently 2 branches in Bristol and Swindon along with multiple sales vans across the south west, we can also cater to cover nationwide via courier, please see the below map for the area we service on a daily delivery basis via our own fleet of delivery vehicles.

We stock 100's different brands and 1000's of products to offer our customers the widest range of products available on the market.

Technical support
Car Paint Warehouse understands the importance for bodyshops to perform at the highest standards in terms of efficiency and profitability.

We offer one to one support for our customers, whether you would like to try a new tool, paint systems or any other product range we have the technical resources available. Car Paint Warehouse can provide solutions to help bodyshops achieve this at each step of the repair process through our in-house technical support team. Many of our suppliers offer training on product at their dedicated training facilities if this is not something you would like to do on site. Our technical team works closely with the individual bodyshop to deliver advice, practical product & process training and efficient work processes ultimately maximising bodyshop throughput and increasing profitability.

Car Paint Warehouse's technical support identify the correct paint and ancillary products for the bodyshop whilst providing recommended repair processes to ensure the bodyshop is maximising performance therefore reducing costs and improving profitability. The comprehensive range of exclusive SUNOXÂ® ancillary products is an important factor in improving bodyshop profitability as all products are designed to deliver premium product performance in terms of longev

ity & productivity. We use the latest colour identification tools, including the latest Spectrophotometers, the most up to date colour libraries and still offer the old fashion tinting by eye for the best colour matching matching available on the market.

Get in contact via our contact page for further details.

Returns

Return address
Please get in touch for address

Cancelling an order
If you are a UK customer, you have a statutory right to cancel your order within 14 days of receipt of goods. If you wish to exercise your right to cancel you must contact us via the contact us page of this website.

Returning items
All items returned must be unused, in the original packaging and in a resaleable condition.

The exception to this rule is:
Paint matched from a sample and made especially for you or from a paint code given to us. All custom mixed colours are non-returnable. Special orders, these goods are not usually stocked. These items require full payment upon ordering and are non-returnable.

Incorrectly Ordered
All items and/or products ordered incorrectly should be returned at your cost, please include a copy of you order and contact detail stating if you require a refund, exchange or replacement. We strongly advise using an insured & tracked postal service when returning goods back to us.

Faulty/Damaged Products
If in the unlikely event that any goods are found to be faulty, we will be happy to send you a replacement as soon as possible. We will arrange collection of the original goods which must be returned within 30 days of receipt.

Incorrect Orders
We do our very best to ensure that your order is supplied correctly, in the event that this is not the case please advise us within 48hrs of receiving your goods. Contact our dedicated team via the contact us page of this website. We will dispatch the correct goods as soon as possible and arrange collection of the incorrect goods.

Shipping

Tracking
Where tracking is offered you can track your items All APC Overnight consignment tracking numbers will start with CPW, please remove CPW for tracking your item.

Charges
When you order goods from us the cost of delivery is usually free. Certain areas may have additional charges which can be seen below.

Zone A (UK Mainland) - No additional charges. Â£12.00 surcharge Zone C Contact us as many items cannot be sent this way via our normal courier/s.

Stock Holding
Our aim is to keep all products in stock at our warehouse/s or at our suppliers for fast delivery.

strongCourier/s All goods are sent either via My Hermes Tracked, APC Overnight (Priority Express), DPD or Royal Mail. Most deliveries are carried out by APC Overnight, MyHermes or by Royal Mail. As soon as the goods are dispatched we will update you with the APC Overnight, MyHermes or RoyalMail consignment tracking number if appliciable. This will enable you to track the whereabouts of your delivery using the tracking numbers provided.

Dispatch Time
Although we donâ€™t guarantee it, we always aim to dispatch all orders placed before 3pm the same day (excluding weekends and bank holidays). In some instances, where stock is held at our suppliers, shipping may take an extra day. As soon as orders are dispatched you will receive an email stating that your goods have been passed to the courier for delivery.

Failed and/or Late Deliveries
While we are responsible for the supply of the goods to your chosen place of delivery, we cannot be held responsible for any failure on the part of the courier to fulfil delivery to their promised level of service. While we will do everything in our power to ensure your satisfaction and with your permission will even contact the courier on your behalf, in some cases, you may need/wish to contact the courier direct. If you are at any time dissatisfied with the level of service from the courier, please refer to the chosen courierâ€™s terms and conditions.

Responsibility
We accept no responsibility for goods delayed due to the services of My Hermes Tracked / APC Overnight or Royal Mail.

Delivery FAQ's
If you have any queries relating to the delivery of your order, please contact us by visiting and choosing one of the options on our contact us page.

Terms & Conditions

About us

Car Paint Warehouse Limited (Company Number 04082523) and our head office trading address is Units 17-18 Bonville Business Centre, Brislington, Bristol, BS4 5QR

Your status

By placing an order with us, you warrant that:

You are legally capable of entering into binding contracts; and

You are at least 18 years of age; and

That you accept our Terms and Conditions as set out herein.

Payment

Visa Credit, Visa Debit, Visa Electron, Switch, MasterCard, BACS and PayPal are accepted as methods of payment. All transactions are in pounds sterling.

Stock availability

We endeavour to keep in stock, or available, all items that we advertise for sale, however there can be occasions where this is not the case, which could be because of production difficulties, unexpected demand, or any other reason. If a product is unavailable for whatever reason, we will contact you to ask you whether you would like us to supply a suitable alternative product. We will not supply you with an alternative product unless we receive instruction from you that you wish us to do so. If you opt not to purchase an alternative product, we will refund the full value of the product and any applicable carriage charges.

Risk and Title

The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Pricing

All prices quoted are inclusive or exclusive of VAT and is applicable to as advertised. The only possible additional charge above the price quoted for the item is a carriage charge.

Anest Iwata AZ3 HTE S IMPACT "The Artist" Spray Gun 1.4mm Tip Limited Edition