We are dedicated to making your buying experience as smooth and satisfactory as possible.
All communication is done through EBAY MESSAGES.
Any issue , please kindly contact with us (products / shipping problem and so on )
we always refund buyer if item was lost on the way , you just need contact firstly !
We respond within 24 hours of your request for information. We are closed on weekends and holidays.
Return Policy:
If you are not satisfied with our product, you may return any item within 14 days after the date of receipt. Compared to the return policies of most other crate sellers who don’t refund your original shipping and handling, we will refund you the full payment (price and original shipping and handling). You are responsible for paying the return shipping costs.
ABOUT THE TAX
In most cases, the buyer need not pay any customs. But sometimes in some countries, the customs officer may be strict. We are not accountable for any customs fee; please check out the customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country; the buyer should understand this situation. We sincerely apologize for any inconvenience.
