Welcome to Our Store – Your Trusted Jewelry Destination
At our store, customer satisfaction is our top priority. We ensure that every piece of jewelry meets the highest quality standards before it reaches you. Our certified gemologist thoroughly inspects each item before shipping, and we provide high-resolution images to showcase every detail.
Shipping Policy
📦 Handling Time: Orders are processed within 3-5 business days.
🌍 International Shipping: Delivery typically takes 7-9 days, depending on customs clearance.
Any delays resulting from customs are not our responsibility. Please provide a complete and accurate shipping address to avoid issues.
💰 Import Duties & Taxes: Prices do not include import tariffs, taxes, or other fees. Buyers are responsible for these costs. Please check with your country's customs office for details before purchasing.
Return Policy
✔️ Returns accepted within 30 days for manufacturing defects or damages sustained during transit.
✔️ Refunds apply only to the product cost; shipping and handling fees are non-refundable.
✔️ Customized orders are non-refundable and cannot be returned.
✔️ Buyers must contact us before initiating a return and cover return shipping costs.
⚠️ We disclaim all liability for addresses that are incomplete or that are not updated in the system.
Customization & Bulk Orders
💎 Looking for something unique? We offer custom jewelry crafted to your specifications.
💰 Bulk purchases qualify for special discounts. Simply send us an image and description of your desired design!
Jewelry Care Guide
✨ To maintain the beauty of your jewelry, avoid exposure to:
- Water, lotions, hairspray, and perfumes
- Creams and household cleaning products
Proper care ensures lasting brilliance for your gold and silver pieces!
Important Notice
📸 Actual colors may slightly vary due to screen settings, metal variations, and camera optics.
🔍 High-resolution images may show details not visible to the naked eye. We strive to describe any imperfections accurately.
Terms of Sale & Customer Support
✅ Your satisfaction is our priority! If you have any concerns, please contact us before leaving feedback, and we will do our best to resolve any issues.
⭐ Happy with your purchase? Please leave us a 5-star rating – your support means the world to us!
📩 We respond to inquiries within 12 - 24 hours.
Order Cancellation Policy
❌ Cancellations are accepted within 2 days of payment. After this period, cancellations cannot be processed.
Contact Us
💬 Have questions? Use the "Ask Seller a Question" option – we're happy to assist you!
💎 Explore our exquisite jewelry collection in our store.
🙏 Thank you for visiting – we appreciate your support! ❤